Terms & Conditions

All content on this website, including but not limited to text, blog posts, articles, images, graphics, page layouts, design elements, and branding, is the intellectual property of Jennifer Kirkley and Hearts Need Healing, unless otherwise stated.

You may not reproduce, copy, distribute, republish, transmit, display, or create derivative works from any content on this website without prior written permission from Jennifer Kirkley.

Brief quotations for personal, non-commercial use (such as sharing a blog post link with attribution) are permitted, provided the source is clearly credited and a link back to the original page is included.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.

You must not use this website to transmit any unsolicited or unauthorised advertising or promotional material.

You must not attempt to gain unauthorised access to any part of this website, its server, or any database connected to it.

You must not use this website in any way that could damage, disable, overburden, or impair it, or interfere with any other person's use of it.

You must not use automated tools, bots, or scrapers to extract content from this website without prior written consent.

Hearts Need Healing is committed to maintaining the confidentiality of all clients. Any personal information shared during sessions, consultations, or communications is treated with the strictest confidence.

Confidentiality may only be broken in exceptional circumstances where there is a serious risk of harm to you or another person, or where I am required to do so by law. In such cases, I will, wherever possible, discuss this with you first.

I work within an ethical framework that includes regular supervision. Supervision is conducted confidentially and without identifying personal details.

Information shared via the contact form on this website is treated confidentially and used solely to respond to your enquiry.

The information on this website is provided for general informational purposes only. While I endeavour to keep it accurate and up to date, I make no warranties or representations of any kind, express or implied, about the completeness, accuracy, or suitability of the information.

To the fullest extent permitted by law, Hearts Need Healing shall not be liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of, or reliance on, any content on this website.

This website may contain links to third-party websites. I have no control over the content of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.

Hearts Need Healing maintains clear professional boundaries in all digital communications, including social media.

Jennifer Kirkley will not add clients or prospective clients to her personal social media accounts, nor will she communicate with clients through her personal social media profiles. This boundary exists to protect the integrity of the professional relationship and the privacy of all parties.

Hearts Need Healing maintains professional social media accounts on Instagram and Facebook. You are welcome to follow these accounts and send a direct message via those platforms. Please be aware that social media direct messages are not a confidential channel and should not be used to share sensitive personal information.

All professional communication regarding bookings, sessions, and personal matters should be conducted via email at [email protected] or by telephone on 07905 014823.

Jennifer Kirkley will not follow clients back on personal social media accounts, comment on personal posts, or engage with personal content shared publicly online. This is not a reflection of care or regard, it is a professional boundary maintained in the best interests of the therapeutic and coaching relationship.

If you choose to follow the Hearts Need Healing social media accounts, please be aware that this is a public space. Jennifer Kirkley will not acknowledge the existence of a professional relationship in any public or semi-public social media context.

Blog posts and articles published on this website are written for informational and educational purposes only. They do not constitute professional advice and should not be relied upon as a substitute for professional guidance tailored to your individual circumstances.

All blog content is the original work of Jennifer Kirkley and is protected by copyright. Sharing blog posts on social media with a link back to the original page is welcome; reproducing the full text elsewhere is not permitted without written permission.

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales.

Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

I reserve the right to update these Terms and Conditions at any time. The date at the top of this page will reflect the most recent revision. Continued use of this website following any changes constitutes your acceptance of the updated terms.

If you have any questions about these Terms and Conditions, please contact me at [email protected] or by phone on 07905 014823.